More fans at any cost? Analysing the economic effects of the ratio of fans to non-fans in a customer portfolio considering electronic word of mouth

نویسندگان

  • Marion Banz
  • Laura Grosswiele
  • Johannes Huber
  • Florian Probst
چکیده

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عنوان ژورنال:
  • Journal of Decision Systems

دوره 25  شماره 

صفحات  -

تاریخ انتشار 2016